To order your prescription, you will need to use the Alternaleaf Patient Portal. Here’s how it works:
- Log in to the Patient Portal
- Go to Your patient portal and log in to your account.
- Once logged in, click on the section titled "Repeat Prescriptions"
- Choose Your Medication
- At the top of the page, you’ll see a tab called “Catalogue.” Click this to view the products available.
- Select the items you’d like to request that are currently in stock and within your allowance.
- When to Order
- You can request your medication 21 days after the date your last prescription was written.
- You can request your medication 21 days after the date your last prescription was written.
- What Happens Next
- Once you submit your request, it is sent to the clinic (Alternaleaf) to review.
- The clinic takes up to 48 hours to approve the request.
- Once approved, it can take up to 3 working days for the prescription to arrive at our pharmacy (Montu).
- As soon as we receive your prescription, we will send you an email notification letting you know it's ready to purchase.
- How to Buy Your Medication
- Click the link in the email to visit the Montu store.
- Once there, go to the “My Medications” tab, which you can find in the menu (usually in the top left or right corner of the screen).
- If asked, log in again to view your prescription.
- Add your medication to the cart and check out as usual.